Notice of New Articles Added to Knowledge Hub

Thank you for always using Ion Exchange Membrane Business Portal Site.

We are pleased to announce that the following new articles have been added to “Knowledge Hub”, which supports troubleshooting and knowledge sharing in the chlor-alkali electrolysis process:

These articles provide information to support identifying root causes and preventing recurrence of troubles that occur on-site.
They cover mechanisms of symptom occurrence, methods for confirmation, emergency and permanent countermeasures, and more, supporting quick and accurate responses.

Knowledge Hub is a technical support tool exclusively for customers who use Asahi Kasei’s electrolyzers. We encourage you to take advantage of this opportunity.

How to Use
You can use it by clicking "Start for Free" from the following page.
👉 Knowledge Hub Introduction page｜Ion Exchange Membrane Business Portal Site | AsahiKASEI
　　　　* Membership registration on Ion Exchange Membrane Business Portal Site is required.
　　　　* This service is available only to customers who use Asahi Kasei’s electrolyzers.

What is Knowledge Hub?
Knowledge Hub is a service that supports identifying root causes and preventing recurrence.
It provides quick and accurate responses to troubles that occur on-site through the following functions.

Key Features

  • Suggesting potential causes based on symptoms: Search for potential causes based on the symptoms and location of the trouble.
  • Displaying the progression of symptoms: Suggesting how symptoms may develop if left untreated.
  • Guiding to Technical Articles on Root Causes: Providing smooth access to articles that lead to root cause identification.

Benefits of Using Knowledge Hub

  • Suggesting potential causes based on symptoms helps reduce the time spent on identifying causes.
  • Presenting causal relationships between trouble symptoms to support understanding of mechanisms.
  • Allowing users to bookmark articles, supporting the review and reflection on past troubles.

We Welcome Your Feedback
Knowledge Hub will continue to improve based on your feedback. Please feel free to share your impressions and requests through Contact Us.